Please Read Below Important Notice Before Purchase!
1. XP-PEN Artist15.6 drawing tablet is NOT a standalone product!!!
- Artist15.6 drawing tablet must be connected to a laptop/computer to work. It is compatible with Windows system 10/8/7(32/64bit), Mac OS X version 10.10 or later.
2. About the Protective Film
- XP-PEN Artist15.6 drawing tablet comes with protective covers(plastic layer) to avoid damages to the surface from hand grease, scratches, etc.
- Please peel off the protective covers(plastic layer) before application!
- The real protective film is under the protective covers(plastic layer).
3. Connection Tips
- Your computer needs to have HDMI and USB ports available for the connection, if not, you need an adapter to convert for the connection. Please confirm the Black USB Cable and the HDMI Cable completely plug into your computer. For the Red USB Cable, if your computer cannot supply enough power, please plug it to the wall plug.
- If your computer only has Type-c ports, you need a Type-c to HDMI and USB adapter for the connection.
- Other Tips: After connecting all the cables in the correct places, please wait about 30s~1min to make the USB Hardware driver loaded successfully.
4. Driver Download and Installation Tips
- Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
4.1 Before Driver Installation:
- Please Remove Other Brand’s Driver from your computer and reboot before installing the XP-PEN’s driver, or there will driver conflict problems.
4.2 For Windows Users:
- Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
4.3 For Mac Mojave (10.14), Catalina (10.15) Users:
- Mac Mojave 10.14 or Above needs to add the “PenTabletSetting” and “PenTabletDriverUX” into the accessibility list first after installed XP-PEN Driver. Details steps please see the FAQ section on the XP-PEN web.
- Mac Mojave (10.14) or above OS upgrade in the security section, you need to put programs you newly downloaded into accessibility list first to normally use it.
5. XP-PEN Provides assistance on all Our Drawing Tablets
- When you have problems with the use of the Artist15.6 drawing tablet, please checks the Quick Guide, search XP-PEN online to find a way to us for further assistance, we are always standing by to help!
- If your order has any hardware problems within one year, we strongly advise you to get in touch with XP-PEN, we will be glad to help you to replace it with a brand-new product (As long as the product is non-human made damaged or non-accidentally damaged).
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