Subject: Request for Return and Refund – Incorrect Item Delivered Dear Amazon Customer Service, I am writing to express my dissatisfaction with an order I recently received. I ordered a high-quality
Broken Parts, Missing Components, Eggs Falling – Do Not Buy
The quality of this incubator is extremely poor. Several egg-turning rails were missing from the package, causing the eggs to shift and fall to one side instead of rotating properly. Today, one of the eggs even fell from the upper tray to the lower section, cracked open, and spilled into the water tray. At this point, I honestly do not know how I am supposed to use this incubator safely. The product was delivered incomplete and cannot perform its basic function reliably. I do not recommend buying this product. Unfortunately, I have been experiencing more and more problems with Amazon purchases recently. Many of the items I receive have defects, missing parts, poor quality, or appear to have been previously opened. If this continues, I will seriously consider closing my account and shopping elsewhere.